Shipping & Delivery
In-Stock Items
In-stock items are typically dispatched within 2 business days.
Made-to-Order Items
Made-to-order items will be dispatched as soon as they are completed. Please check the product page for specific production times.
Shipping Costs
- Free Express Shipping for orders over €500.
- Europe: €20 - 3-4 business days.
- Rest of the World: €30 - 4-7 business days.
Shipping Origin
All items are shipped from Brazil.
International Orders
Please note that for orders outside of Brazil, product prices do not include taxes or duties. These charges are the customer's responsibility and may need to be paid upon delivery.
Import Duties
For US customers, most goods valued at $800 or less typically enter duty-free.
Order Cancellation & Returns
- Order Cancellation: If you need to cancel your order before it's shipped, we can issue a refund, minus any transaction fees.
- Refused Deliveries: If you refuse a parcel due to duties or taxes, it will be returned to us. We will issue a refund, minus the original shipping costs, return shipping costs, and any additional fees incurred.